FAQs
Please choose your topic.
Performing a Factory Reset :
If someone else has used your LumenDim6, or you just want to get back to a known configuration, performing a factory reset is easy:
Power on the device. The green COP indicator will be blinking.
Press and hold Func, briefly tap (press and release) the SetABC button, then release Func. Four indicators will blink to confirm that factory settings are restored.
NOTE: This does NOT affect transmitter linking. PRO TIPS: Bending a single paper clip into a U shape will enable you to easily reach and press both buttons together. If you are not sure what mode or setting you may have selected, you can always get back to a known starting point by returning to factory defaults.
It´s very easy.
1. Power up LFX Master DMX.
2. Turn rotary switch “EFFECT” to position “DMX set-up”
3. Use black JOG to navigate to “basics” > “software version”
The latest firmware version is 2.01.7
Please find profound technical support about all RC4 Wireless products in the RC4 knowledge base.
As a B2B company based in the European Union VAT is not charged if you provide your company´s valid EU VAT ID.
Please enter your European VAT ID during checkout in the tab “Billing address“, if the validation was successful VAT will not be charged on the final check-out page.
For all shipments we use DHL Express. Anyway you will receive a shipping confirmation by e-mail including tracking details.
Within Europe your order normally arrives the next day if payment is completed.
If you prefer to use your own forwarding company please contact us before you place your order. We can arrange this.
There are two ways of payment:
Credit card payment (Visa, Mastercard, American Express) or Paypal
Please see more details at the payment methods page.
After your order has been placed you will receive the invoice by e-mail.
Please transfer the amount to our bank account asap.
If you send us a transfer confirmation from your bank we could ship immediately.
Bank account details:
- IBAN: DE82860100900602930901
- BIC: PBNKDEFF
Please drop as line. We will arrange it for you.
Tell us which products you prefer to purchase.
The LFXHub is the most versatile flicker box.
It provides an input for optical and electrical sensors, even provides a lightning option for lighting effects of a thunderstorm, paparazzi shot , or single flashes of a photo camera.
No.
It´s sophisticated user interface makes it easy even for beginners to create any type of lighting effects.
Have a look at the quick-start-guide.
No, look at the control panel. It´s self-explaining.
LFXHub & accessories: 3 years
LFX Master series: 2 years
The dimmer curve is obviously not set to “linear”. Please change the dimmer curve of all power outputs to “linear” at the DMX dimmer.
Check it by using a tungsten lamp at the power output of the LFXHub. Also note you should disable any pre-heat function.
Yes, it´s autosensing the input mains voltage and frequency.
Simply plug it in, may be suing an adaptor and go ahead.
See specs.
The LFX Master DMX and LFXHub use high resolution flicker CURVES with sequential dimmed values.
All built-in effect engines of LED fixtures use random patterns of a variation of fixed values.
For that reason all “organic” effects like fire, candle, welding, lightning and TV take advantage of the pre-programmed flicker curves with 24 fps resolution which ensures a natural look.
Even the LFX Master dim uses the same quality of flicker curves as used in the LFXHub and LFX Master DMX.
The LFXHub flicker box is the most successful lighting effect generator.
It´s versatile functions are unique.
First of all you need to check if there are any existing wireless networks.
If no, the best choice is the RC4Magic series. It provides the most number of product variations for virtually every application. Alternatively choose Lumenradio products or the W-DMX standard.
Please get a overview of the different standards.
If yes, this shouldn´t be a problem but you need to consider some things. Please contact us for assistance.
Prefer a DMX-OUT device preset.
Custom config in the “expert mode”.
Use a battery for the LFX Master DMX connected at DC input 1 or 2.
You may also drive all RC4 products with a battery from 5 – 32 VDC.
Recommended batteries: USB powerbank originally designed for smart phones, min. capacity 4200 mAhs recommended.
Minimum voltage 5 Volts.
6-32 VDC with included PSU or use a battery